Privacy Policy

Your privacy is very important to PINOCCHIO. To help protect your privacy, we adhere to the following guidelines:

  • This web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). 
  • This web site and its service providers use Personal Information to operate the web sites, provide services, and to inform our customers of new features, services, and products. This web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).
  • If this web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.
  • This web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on www.pinocchio-hotel.com or any of its subsidiaries or affiliate companies or the web site; (b) protect and defend the rights or property of the PINOCCHIO or any of its subsidiaries or affiliate companies or this web site, and (c) act under urgent circumstances to protect the personal safety of users of the PINOCCHIO, the web site, or the public.
  • We use security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure.  For example, we store the personal information you provide on computer services with limited access that are located in controlled facilities.
  • Newsletter – If you did not object to the use of your e-mail address for advertising purposes when making your reservation or at a later point in time, we will store your e-mail address and use this to send you our newsletter to inform you about attractive offers and the special offers of our member hotels. We will not pass on your e-mail address to third parties. You may cancel our newsletter at any time using the link given in each edition of the newsletter; this will be free of charge to you, apart from the standard connection fees. We will then delete your e-mail address from our e-mail distribution list. If you subscribe to the newsletter, you agree Terms & Conditions, and must be at least eighteen (18) years old to subscribe.
  • Special offers and promotions may apply for selective participating hotels only . They are always subject to hotel availability and may be restrictive to special terms and conditions of PINOCCHIO.
  • Contact form If you have entered data in our contact form we will use this data to communicate with you. Please do not send us any confidential data via the contact form, as this form of data transfer is not encrypted. We will not pass on your data to third parties.
  • Facebook: Our website includes programs (plug-ins) from social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified on our website by the Facebook logo. When you visit a website that contains such a plug-in, your browser creates a direct connection with the Facebook servers; the content of the plug-in is then transmitted to your browser and linked by this to the website shown. Facebook is then informed that you have visited our website. If you should be logged into Facebook via your personal user account during your visit to our website, Facebook can allocate the website visit to this account. By inter-action with plug-ins, this information is transmitted directly to Facebook, where it is stored. If you wish to prevent such data transfer, you must log out of your Facebook account before visiting our website. Please see the Facebook privacy policy (http://facebook.com/privacy/explanation.php) for the purpose and scope of data collection by Facebook and how Facebook processes and uses your data, as well as your rights with regard to this and your setting options to protect your privacy.

If at any time a customer believes that this web site has not adhered to these principles, please notify PINOCCHIO by e-mail at privacy@pinocchio-hotel.com  and we will use all commercially reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. We use cookies on this web site to ensure the integrity of the registration process and to personalize the web site. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.